Shipping and Returns
How will my order be delivered?
As my items are made to order the lead time can be 2 - 4 weeks. At busy periods, this may vary, but I will always inform you if your order will take longer to process.
For Memory Keepsake Items, I do have a waiting list. Upon your enquiry or purchase, I will instruct you of an approximate start date, and your Keepsake will be ready approximately 4-6 weeks from that start date.
I use the Royal Mail Delivery Service to dispatch goods. For items under £20 I use 1st Class Standard Delivery
For items £20+ I use 1st Class Signed For Delivery Service.
All items will be beautifully wrapped and packaged in either environmentally friendly packaging or sometimes a clean reused box.
CORONA VIRUS & POSTAL STRIKE UPDATE
Due to the current situation, delivery of goods can be delayed, so please bear with myself and the Postal Service. Should you not have received your goods after 6 weeks, please email me at info@michellecorbindesign.co.uk
Please ensure your address details are correct on the checkout process, as this is the address I will use to post to you.
All items should be checked on receipt and any issues should be emailed to me at info@michellecorbindesign.co.uk
How will my parcel be packaged?
Where possible I do like to use clean recycled packaging, but I do ensure it is of a high quality. Your item will be packaged in Tissue Paper or something similar, to ensure you have a pretty parcel inside.
How can I request a custom order?
I am not currently offering Custom Orders
Can I request a refund?
I cannot refund Personalised items, however if there is an issue in quality, then I will rectify, and cover costs of postage once I have inspected the issue.
For a Refund, you have 14 days on receipt of goods and point of contract to request once you have made a clear statement that you would like a refund. Any returns postage must be covered by yourself.
Refund will only be made to original account that paid for the item.
Any complaints must be made to info@michellecorbindesign.co.uk
Pay Hip Shop
Welcome to my Pay Hip Shop. Here is where you'll find a collection of my Digital Patterns and Online Courses. My goal here is to inspire you through my work and encourage you to explore new techniques. With over 12 years of experience in creating Textile Keepsakes and Embroidered Art, I want to share my knowledge with you.
Christmas Stick and Stitch Patch Packs
Deck your wardrobe and your home in festive cheer with these Christmas Stick and Stitch Packs!
Featuring 3 unique designs created by Michelle Corbin, the Robin, Elf, and Fairy.
These packs let your creativity take flight, giving you the chance to use your imagination to craft decorations, artwork, cards, clothing, or anything else you wish. They are perfect for any level of stitcher, from amateur to experienced.
Tooth Fairy Pillow Sewing Kit
This Tooth Fairy Sewing Kit is the perfect choice for any aspiring seamstress or dedicated stitcher. The pre-bonded Fairy figure has been hand cut and attached to the Linen fabric, meaning you can craft your design with ease, using your desired stitching method, be it Free Motion Embroidery or Tiny Hand stitches.
Santa Please Stop Here Sewing Kit
This Santa Please Stop Here Sewing Kit is the perfect choice for any aspiring seamstress or dedicated stitcher. The pre-bonded elf figure has been hand cut and attached to the white cotton fabric, meaning you can craft your design with ease, using your desired stitching method, be it Free Motion Embroidery or Tiny Hand stitches.